About Us

Building Trust for your brand

We're on a mission to help businesses build authentic relationships with their customers through better feedback management.

Our Story

From Frustration to Innovation

Scan & Review was born from a simple observation: businesses were struggling to connect with their customers in the digital age. Traditional feedback methods were outdated, reviews were hard to manage, and reputation could be damaged overnight.

Founded in Germany in 2024, we set out to create a platform that would make customer feedback management as simple as scanning a QR code. Our AI-powered tools help businesses collect reviews, respond professionally, and turn customer insights into growth opportunities.

Today, we're proud to serve 500+ businesses across Europe and beyond, helping them build the trust that drives sustainable growth.

500+ Businesses Trust Us
50K+ Reviews Collected
20+ Countries Served
2024 Founded
Our Mission

What Drives Us

We believe every business deserves the tools to build lasting customer relationships.

Build Trust

We help businesses earn customer trust through authentic feedback and transparent communication.

Save Time

Our AI-powered tools automate the tedious parts of reputation management, giving you time back.

Drive Growth

Turn customer feedback into actionable insights that help your business improve and grow.

Protect Reputation

Resolve issues privately before they become public problems, safeguarding your hard-earned reputation.

Our Values

What We Believe In

The principles that guide everything we do.

01

Transparency

We believe in honest, open communication—both with our customers and in the feedback we help businesses collect.

02

Simplicity

Powerful tools don't have to be complicated. We strive to make every feature intuitive and easy to use.

03

Innovation

We're constantly pushing boundaries with AI and automation to stay ahead of evolving customer expectations.

04

Customer First

Our customers' success is our success. Every feature we build is designed to deliver real business value.

Our Team

The People Behind Scan & Review

A passionate team of engineers, designers, and customer success experts based in Germany.

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Stephan Alois Bauer

Co-Founder & CEO

Former tech lead at a Fortune 500 company. Passionate about using technology to solve real business problems.

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Laura Klein

Co-Founder & CTO

AI researcher with a PhD in machine learning. Built the AI that powers our response assistant.

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Thomas Berg

Head of Product

15 years in SaaS product development. Obsessed with creating delightful user experiences.

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Sarah Müller

Head of Customer Success

Dedicated to helping every customer get the most value from our platform.

Made in Germany

Proudly Based in Berlin

We're a German technology company, which means your data is protected by Europe's strict GDPR regulations. Our servers are located in Germany, ensuring the highest standards of data privacy and security.

  • GDPR Compliant
  • German Data Centers
  • 24/7 Security Monitoring

Scan & Review GmbH

Berlin, Germany

GDPR Compliant

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