Features

Everything You Need to
Manage Your Reputation

Powerful tools designed to automate feedback collection, respond to reviews intelligently, and build lasting customer trust.

Review Management

Collect, monitor, and respond to reviews from Google, Facebook, and 50+ platforms in one dashboard.

AI Assistant

Generate professional, personalized responses to reviews in seconds with our advanced AI technology.

Automation

Set up automated review requests via QR codes, email, or SMS to capture feedback at the right moment.

Analytics

Track sentiment trends, monitor your rating over time, and gain actionable insights from customer feedback.

AI Auto-Response

Automatic Review Responses

Let AI handle your review responses 24/7. Our system automatically generates and publishes personalized replies to Google and Facebook reviews—so you never miss a customer.

  • Fully Automatic Mode Enable auto-respond to automatically reply to new reviews on Google & Facebook.
  • One-Click Generation Or generate responses manually with a single click. Review, edit, and publish.
  • Multi-Language Support Respond to reviews in 20+ languages with native-level quality.
JD
John D.

"Great service and friendly staff! Will definitely come back."

Auto-Response Sent Published

Thank you so much for your kind words, John! We're thrilled to hear you had a great experience with our team. We look forward to welcoming you back soon!

Google
Automated Collection

Capture More Reviews, Effortlessly

Stop leaving reviews to chance. Our smart collection tools make it easy for customers to share their feedback at the perfect moment.

  • Smart QR Codes Generate custom QR codes for tables, receipts, business cards, and storefronts.
  • Email Campaigns Automated follow-up emails with customizable templates and timing.
  • Direct Links Share review links in invoices, receipts, or any customer communication.
Review Collection Stats
340% More Reviews
24hr Avg Response
QR Code Scans
Email Opens
SMS Clicks
Issue Resolution

Resolve Issues Before They Go Public

Give unhappy customers a private channel to voice concerns directly to you, turning potential negative reviews into loyalty opportunities.

  • Private Feedback Channel Capture complaints before they become public reviews.
  • Instant Alerts Get notified immediately when a customer reports an issue.
  • Recovery Campaigns Follow up with resolved customers to rebuild trust.
92% Issues Resolved Privately
2.4 hrs Avg Resolution Time
78% Converted to Advocates
AI-Powered Analytics

Deep Insights from Every Review

Go beyond star ratings. Our AI analyzes every review to uncover sentiment trends, extract key topics, and generate actionable business insights automatically.

  • Sentiment Analysis AI classifies every review as positive, neutral, or negative with confidence scores.
  • Topic Extraction Automatically identify what customers talk about most—service, quality, pricing, and more.
  • Business Insights Get AI-generated strengths, improvement areas, and a reputation health score.
AI Business Insights AI
9.0 HEALTH SCORE out of 10

Your business performs exceptionally well, with overwhelmingly positive reviews. Customers highly praise the friendly staff and quality of service.

Your Strengths
Friendly and Supportive Staff Your team is highly praised for being sympathetic and helpful.
High-Quality Service Customers appreciate your excellent service and quality.
Improvement Opportunities
Organization & Scheduling HIGH
Review and streamline your scheduling process.
Customizable Surveys

Build Surveys That Convert

Create beautiful, branded feedback forms with our intuitive configuration builder. Customize branding, questions, and flows deeply without coding.

  • Real-Time Configuration Adjust settings, toggles, and flows while watching your survey update instantly.
  • Deep Brand Customization Match your exact brand colors, upload your logo, and choose custom icons.
  • AI Review Assistance Enable AI prompts to help customers write detailed, meaningful reviews.
Survey Builder
Your Business
How was your experience?
89% Completion Rate
2.3k Responses
Customer Experience

Beautiful Public Profile

Give your customers a seamless, branded experience with our next-generation Review Flow and Public Profile pages. Smart routing ensures happy customers share on Google & Facebook, while concerns come directly to you.

  • Smart Star Rating Flow Multi-step wizard guides customers through a quick, intuitive feedback experience.
  • Public Business Profile Showcase your reputation with a beautiful page featuring ratings, reviews, and contact info.
  • Multi-Language Support Reach global customers with automatic language detection and localized content.
N
DIENSTLEISTUNGEN novolytics
5.0 • 16 reviews
5.0 RATING
16 REVIEWS
VERIFIED
Was Kunden lieben
Tangible Results Customers love the measurable improvements achieved.
Professional Support Expert guidance and efficient execution.
Exceeds Expectations Quality consistently surpasses expectations.
Friendly Team Pleasant interactions and quick responses.
Verified on Scan And Review
Unified Dashboard

All Your Reviews in One Place

Stop switching between platforms. Monitor, manage, and respond to reviews from every channel in a single, powerful dashboard.

  • Google Business Full integration with Google Business Profile reviews and insights.
  • Facebook & Instagram Manage reviews and recommendations from Meta platforms.
  • 50+ Integrations Connect with industry-specific review sites and directories.
4.8 Overall Rating
1,247 Total Reviews
98% Response Rate
Complete Feature List

Every Tool You Need

From collection to analysis, we've got you covered.

AI Responses
Auto-Response
AI Analytics
Business Insights
Sentiment Analysis
Real-time Alerts
QR Code Generator
Email Campaigns
Private Resolution
Public Pages
Survey Builder
Analytics Dashboard
Multi-Language
Multi-Location
Website Widgets
Ticket Management

Ready to Transform Your
Review Management?

Join 500+ businesses using Scan & Review to build trust and grow.

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