Automated Collection
Collect reviews with custom QR codes for tables, receipts and storefronts, automated follow-up emails, and direct links in invoices or any customer communication.
- Smart QR Codes
- Email Campaigns
- Direct Links
Features
Everything You Need to Manage Your Reputation.
Collect feedback automatically, let AI reply to every review in your tone of voice and see what customers say about your business.
Feedback preview is a demo; nothing is sent.
Solutions: Google review management Review automation Review monitoring Reputation management software Customer feedback software
Survey Builder
Adjust questions and flows while the live preview updates, match your brand colours and logo, and enable AI prompts that help customers write detailed reviews. More about our customer feedback software.
- Real-Time Configuration
- Deep Brand Customization
- AI Review Assistance
Public Business Profile
A branded page with your ratings, reviews and contact info. A guided star-rating flow takes customers through feedback in their own language, detected automatically.
- Smart Star Rating Flow
- Public Business Profile
- Multi-Language Support
AI Auto-Response
Switch on fully automatic mode and every new Google review is answered within minutes in your tone of voice. Prefer the final say? Generate a reply with one click, edit it and publish. Answer in 20+ languages. Not sure what to say? Use our 25+ Google review reply templates.
- Fully Automatic Mode
- One-Click Generation
- Multi-Language Support
Customer Recovery
Customers tell you privately what went wrong, you get an instant alert, and once it’s fixed, an automatic follow-up invites them to share their updated experience.
- Direct Feedback Channel
- Instant Alerts
- Recovery Follow-Ups
AI Analytics
AI classifies every review as positive, neutral or negative, identifies the topics customers mention most and gives you strengths, improvement areas and a reputation health score. Want to see it on your own reviews? Try our free review sentiment analysis tool.
- Sentiment Analysis
- Topic Extraction
- Business Insights
Unified Dashboard
Monitor, manage and respond to reviews from Google Business Profile and Instagram in a single dashboard, plus 50+ integrations with industry review sites.
- Google Business
- 50+ Integrations
Website Review Widgets
Build a review carousel in a live editor and add it to your site with one embed code. Set a title, your brand and star colours, and the minimum star rating to show.
- Live editor
- Always your latest reviews
- Paste once, done
Trust Badges
Add an official Scan And Review badge to your footer, header or checkout. It shows your current rating and review count and links to your public business profile, so visitors can read the reviews for themselves.
- Always current
- Three styles
- Links to your profile
Complete Feature List
Every Tool You Need
From collection to analysis, we've got you covered.
- AI Responses
- Auto-Response
- AI Analytics
- Business Insights
- Sentiment Analysis
- Real-time Alerts
- QR Code Generator
- Email Campaigns
- Customer Recovery
- Public Pages
- Survey Builder
- Analytics Dashboard
- Multi-Language
- Multi-Location
- Website Widgets
- Trust Badges
- Ticket Management
All your data is stored securely on servers in Germany, hosted by GB Hosting.