Refund Policy

Last Updated: 11 November 2024

At Scan and Review LTD (referred to as "we," "our," or "us"), we strive to provide high-quality services and a positive experience with our products. If for any reason you are not satisfied with your purchase, we offer a refund policy under certain conditions, as detailed below. This policy applies to all paid subscriptions and services.

1. Eligibility for Refunds

Refunds may be issued in the following circumstances:

• First-Time Subscription Purchases: You may request a refund within 30 days of your initial subscription purchase if you are not satisfied with our Service.
• Renewals and Recurring Payments: Refunds for automatic subscription renewals are only available if requested within 7 days of the renewal charge.
• Partial Periods: Refunds are generally not provided for partial months or unused portions of a billing cycle, unless otherwise stated.

2. How to Request a Refund

To request a refund, please contact us at support@scanandreview.com with the following information:

• Your account details (such as the username or email associated with the account)
• A brief description of the reason for the refund request

Our team will review your request and notify you of the decision within 5-7 business days. If approved, the refund will be issued to the original payment method used at purchase.

3. Refund Processing

Refunds may take 5-10 business days to reflect in your account, depending on the processing times of your bank or payment provider.

4. Non-Refundable Cases

Refunds will not be provided in the following cases:

• Violation of Terms: If your account has been suspended or terminated due to a breach of our Terms of Service, no refund will be issued.
• Promotional or Trial Offers: Charges related to discounted, promotional offers, or free trial periods are non-refundable.
• Technical or Account Access Issues: If you encounter temporary technical issues or access problems, our support team will assist you in resolving them. However, such issues typically do not qualify for a refund unless they prevent access to the Service for an extended period and cannot be resolved.

5. Cancellation Policy

You may cancel your subscription at any time through your account settings. Cancellations prevent future billing but do not affect charges that have already been processed. You will continue to have access to the Service until the end of your current billing period, after which your account will be downgraded to the free version (if applicable).

7. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, with the date of the last update.

• For any questions about this Refund Policy or to request a refund, please contact us at support@scanandreview.com.