Turn Customer Feedback into Business Growth.
The all-in-one platform to automate feedback collection, auto-reply to every Google and Facebook review with AI, and grow your online reputation effortlessly.
- No credit card required
- 14-day free trial
- Cancel anytime
Trusted by businesses
across Europe and beyond.
Get Started in Four Steps
Simple setup, measurable results. Four steps from connecting your profiles to tracking your growth.
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1
Connect
Link your Google and Facebook accounts and add your business details in a few minutes.
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2
Collect
Generate QR codes, send follow-up emails, share a direct link or add it to your CRM.
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3
Respond
Auto-reply to every Google and Facebook review with AI, or approve each draft with one click.
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4
Grow
Track your average rating, review volume and customer sentiment as your business grows.
All Your Reviews in One Place
Stop switching between platforms. Monitor, manage and respond to Google and Facebook reviews and the feedback from your QR codes and surveys in a single dashboard.
- Google and Facebook reviews in one dashboard
- AI replies in your tone of voice, automatic or for approval
- Instant alerts when a customer reports an issue
- Sentiment analysis and the topics customers mention most
Features for Collecting and Managing Reviews
Collect more reviews, answer every one of them, win back unhappy customers and see what drives your rating.
AI Auto-Response
Every Google and Facebook review answered in your tone of voice within minutes, day or night. Prefer the final say? Generate a draft with one click, refine it and publish.
Automated Collection
Get more reviews on autopilot with QR codes, automated follow-up emails and direct links.
AI Analytics
AI rates the sentiment of every review, extracts key topics and highlights your strengths and weak spots.
Customer Recovery
Get an instant alert when a customer reports an issue, follow up personally and win them back.
Survey Builder
Build branded feedback forms with your colours, logo and questions. No coding needed.
Public Business Profile
A branded page with your ratings and reviews, and one link that makes reviewing you on Google effortless.
What Our Customers Achieve
Typical results businesses see after they start using Scan And Review.
Scan And Review for Your Industry
From restaurants to real estate, businesses trust Scan And Review to build their reputation.
- Hospitality Restaurants, Hotels & Cafés
- Retail & E-Commerce Shops, Online Stores & Brands
- Service Businesses Contractors, Salons & Agencies
- Healthcare Patient feedback and a professional reply to every review
- Automotive Feedback after every service appointment
- Real Estate Reviews from buyers, sellers and tenants
- Education Feedback from students and parents after every course
- Fitness Member feedback at reception or right after class
Scan And Review vs.
Traditional Methods
How collecting feedback, replying to reviews and tracking results compare.
| The work | The old way | Scan And Review |
|---|---|---|
| Collecting feedback | Not included: Awkward manual requests | Included: Automated with QR codes, email and links |
| Replying to reviews | Not included: Copy-paste, or no reply at all | Included: 100% answered by AI, automatically or after your approval |
| Response time | Not included: Days or weeks | Included: Minutes, around the clock |
| Customer recovery | Not included: Unhappy customers leave without a word | Included: Instant alerts and personal follow-ups |
| Insights | Not included: Guesswork | Included: Data-driven analytics: sentiment and key topics |
Ready to make the switch?
Start Free TrialWhat Our Customers Say
Feedback from business owners and managers who use Scan And Review.
Scan And Review transformed how we handle customer feedback. We’ve seen a 40% increase in positive reviews since we started using it.
The AI response feature alone saves me hours every week. It’s like having a dedicated customer service team without the overhead.
Every review gets a personal reply within minutes now, even the ones that land at 2am. Guests mention it constantly, and our reputation has never been better.
- Verified Reviews
- 500+ Businesses Worldwide
- 4.9 Average Rating
Frequently Asked Questions
Everything you need to know before you get started.
Add your business details and place your unique QR code where customers can see it: on tables, at the counter, on receipts or invoices. Customers scan it with their phone camera and leave a rating and a few words on a simple mobile page, with no app to download. Their feedback appears in your dashboard straight away.
Yes, if you want it to. With auto mode switched on, every new Google and Facebook review receives a personal reply in your tone of voice within minutes, day or night. Prefer the final say? Keep auto mode off and generate a draft with one click, edit it and publish when you are happy.
In one dashboard. Your Google and Facebook reviews appear next to the feedback collected through your QR codes, links and surveys, so you can read, reply and spot trends without switching between platforms.
Yes. All plans come with a 14-day free trial with full access, and no credit card is required. After the trial you choose the plan that fits, and you can cancel at any time.
Scan And Review connects to your Google Business Profile and your Facebook page. You can collect feedback through QR codes, email, shareable links and your public business profile, and add your feedback link to your CRM or booking tools. Need a specific integration? Just let us know.
Your data is safe with us. Scan And Review is fully GDPR compliant and all data is stored on servers in Germany, hosted by GB Hosting. Connections are encrypted, and you stay in control of your customer information at all times.
Still Have Questions?
Our team in Passau replies within 24 hours and helps you get set up.